Shipping policy

Last updated: July 21, 2026

Industrial Hemp Farms ships eligible orders to eligible addresses in the United States. We do not currently offer international retail shipping. Product availability depends on the item and the delivery address entered at checkout.

Processing and tracking

Orders are fulfilled as quickly as possible and are generally processed within one to two business days, Monday through Friday, after payment and any required review are complete. Weekends, holidays, high-volume periods, address verification, age or identity review, and product availability can extend processing time.

When tracking is available, it will be sent to the email address associated with the order. Delivery estimates begin after the carrier accepts the package and are estimates, not guarantees.

Rates

Free standard shipping is available on qualifying orders of $99 or more after discounts and before tax. Below that threshold, available USPS services and charges are shown at checkout based on the order, destination, and package information. The rate presented at checkout controls.

Destination and product restrictions

Checkout controls use the final shipping address and the products in the cart. At launch, no products are shipped to Alabama, California, Idaho, Iowa, Nevada, New Jersey, Oregon, Utah, or Washington.

THCA products are not shipped to Alabama, Alaska, Arkansas, California, Colorado, Hawaii, Idaho, Iowa, Kansas, Louisiana, Minnesota, Nevada, New Jersey, Oklahoma, Oregon, Rhode Island, Utah, Vermont, or Washington.

Restrictions can change. A product being visible or added to a cart does not mean that it is eligible for every destination. We may decline or cancel an order when the destination, product, payment, age, identity, or other information does not satisfy our checkout or compliance controls.

Address accuracy, forwarding, and delivery

The customer is responsible for providing a complete and accurate delivery address. We do not support or guarantee mail-forwarding, package-reshipping, freight-forwarding, or export services. Risk of delay, loss, customs action, product condition, or failed delivery arising from those services belongs to the customer to the extent permitted by law.

Carrier delays and scans are outside our direct control. If tracking shows an exception or a package appears lost, email support@industrialhempfarms.com with the order number. If tracking shows delivered but the package cannot be found, first check the delivery area, household members, neighbors, and the carrier. We will assist with an eligible carrier inquiry, but we cannot guarantee the carrier's outcome.

Contact

For shipping help, email support@industrialhempfarms.com and include your order number when applicable.