Contact Industrial Hemp Farms
Questions about a product, a document shown on the store, store credit, or an existing order? Send the details below. Replies are sent by email; include the order number when your question concerns an existing order.
Quick answers
The right place for common questions
These pages may answer the question immediately. If they do not, use the form above.
Before ordering
01
Shipping information
Review processing time, the free-shipping threshold, carrier information, and current destination restrictions.
Read shipping policy
Order support
02
Returns and refunds
Check the eligibility window, item condition requirements, and the steps to request help.
Read refund policy
Returning customers
03
Previous rewards and store credit
See how eligible points from the previous website were converted and how to access the balance.
Get store-credit help
Product documents
04
Laboratory-document help
Learn how to identify the sample, date, units, scope, and batch or lot information shown on a report.
Visit documentation center